Terms & Conditions

Regarding all booked/scheduled readings, classes, workshops, and purchases (including gifts) made from and through Crescent City Tarot!

Crescent City Tarot makes no representation or warranty, express or implied, as to the information, content, materials, products or services offered by their Tarot readers including the product shop. By booking Crescent City Tarot’s services and product purchases, you explicitly acknowledge that all Tarot readings and advice arising therefrom are provided and intended for the sole purpose of entertainment, including products purchased or gifted.


By enlisting the services (including product purchases and gifts, physical or digital) of Crescent City Tarot, you are agreeing to the following Code of Ethics:

1. The purpose of Crescent City Tarot's readings and products is to empower the client. If you are seeking a purely predictive Tarot reading, you may wish to contact a different style of reader.

2. Crescent City Tarot's readers will interpret the cards to the best of their ability, will conduct the reading with honesty and openness, and if they cannot interpret the cards clearly they will tell you that.

3. Crescent City Tarot's readers will keep everything a client says, purchases, and everything that is revealed in a reading 100% confidential, unless the situation is possibly life-threatening.

4. Crescent City Tarot's readings and products are non-judgmental, and we welcome clients of all cultures, religions, spiritual paths and sexual orientations.

5. Crescent City Tarot will strive to give clients positive direction and guidance, to help them to find practical and empowering courses of action.

6. Crescent City Tarot's readers will not give advice in areas for which they are not qualified. If the client needs a physician, psychologist, lawyer, financial advisor, accountant, or any other professional service for which the reader is not qualified, they will encourage them to seek such service from someone who is qualified in that area.

7. Our readers will constantly strive to improve their Tarot reading skills, and to always be learning and growing.

8. The intention when doing a reading and providing products/fulfilling purchases, is to serve the best interests of the client and all concerned without causing harm or wishing to deceive.

9. Crescent City Tarot reserves the right to refuse to provide product(s), fulfill purchases, and/or to do a reading for a question that they feel they cannot answer, or one that goes against this Code of Ethics.

For any reading(s), class(es), workshop(s) or purchases (including gifts) conducted for or given to persons under 18 years of age at the time of booking/scheduling or purchase, it is understood and agreed that the minor has received permission from a parent or legal guardian to book / schedule, or purchase the tarot reading(s), class(es), workshop(s) or purchases (including gifts), or products with and/or through Crescent City Tarot.

By booking/scheduling any and all readings, workshops, classes; also completing and receiving any purchases/products, including gifts (physical or digital), you agree to all of the above stated Terms & Conditions.

FAQ + Policies

 

  • Clients are allowed to cancel or reschedule appointments up to 12 hours before the start time. If you “no-showed” to an appointment, contact me via email or by clicking “contact me” at the bottom of this page. We can reschedule from there. One internal reschedule is allowed for “no-shows.” No refunds will be given for no show appointments and no reschedules after the 2nd “no-show.”

    Email: crescentcitytarot@gmail.com or Click “Contact Me” at the bottom of the page.

  • Clients are allowed to cancel or reschedule appointments on their own up to 12 hours before the start time.

    To reschedule appointments, clients:

    1. Click Change/Cancel Appointment in the initial confirmation email you received after booking. This brings you back to your confirmation page.

    2. Click Reschedule.

    3. Choose a new date and time.

    4. Click Reschedule.

    You'll be directed to a confirmation page and receive an email with the details of your updated appointment.

    Keep in mind:

    You can only choose a new date and time. For other changes you request, the reader will need to edit the appointment internally. Please email: crescentcitytarot@gmail.com or click “contact me” at the bottom of the page.

    If you need to reschedule your appointment after the 12 hour window has expired, please email me at crescentcitytarot@gmail.com or click “contact me” at the bottom of the page. I will reschedule internally and you will receive an email with the new appointment details via email.

  • Clients are allowed to cancel or reschedule appointments up to 12 hours before the start time.

    To cancel appointments, clients:

    1. Click Change/Cancel Appointment in the initial confirmation email you received after booking. This brings you back to your confirmation page.

    2. Click Cancel.

    3. Click Yes, cancel appointment.

    You’ll be directed to the Client Scheduling Page with a message confirming the cancellation and receive a cancellation email to confirm. If the appointment fee has already been collected, you will receive a full refund via original payment method.

    If you need to cancel your appointment after the 12 hour window has expired, please email me at crescentcitytarot@gmail.com or click “contact me” at the bottom of the page. If the appointment fee has already been collected, you will receive a full refund via original payment method.

  • Clients are allowed to cancel or reschedule appointments up to 12 hours before the start time. If the appointment fee has already been collected, you will receive a full refund via original payment method.

    If you need to cancel your appointment after the 12 hour window has expired, please email me at crescentcitytarot@gmail.com or click “contact me” at the bottom of the page. If the appointment fee has already been collected, you will receive a full refund via original payment method.

    One internal reschedule is allowed for “no-shows.” No refunds will be given for no show appointments and no reschedules after the 2nd “no-show.”

    No full or partial refund will be given for completed appointments/services.

    Email: crescentcitytarot@gmail.com or Click “Contact Me” at the bottom of the page

  • All Crescent City Tarot products are hand made with the exception of card decks. It is normal for each product to slightly differ, due to the handmade process. However, if your product order arrived obviously damaged, please contact me via email: crescentcitytarot@gmail.com or by clicking “contact me” at the bottom of the page.

    Product Replacement: Please mail the damaged item(s) back. I will replace the damaged item(s) by mailing new one(s) back to you, upon receiving the damaged item(s). You should receive your new item(s) in 7-10 business days. Please see below on how to create a return label via PayPal.

    Product Refund due to Damage: Please mail the damaged item(s) back. I will provide a full refund via original payment method upon receiving the damaged item(s). Please see below on how to create a return label via PayPal. You should receive a full refund within 7-10 business days.

    Creating a Return Label via PayPal:

    You'll be able to print and pay for a domestic or international return shipping label from your PayPal account.

    1. Click Activity near the top of the page.

    2. Click the payment for the item you want to return.

    3. Scroll to the bottom of the Transaction Details page and click the Return Shipping Label link.

    4. Complete the form and click Continue.

    5. Make sure the information is correct and click Pay and Continue. Your PayPal account is charged for the label.

    6. Click Print in the return label pop-up window.

    PayPal will send you and the seller an email with tracking information to confirm that you’re returning the item.

    PayPal understands that shipping an item back to your seller can be expensive. To help with the cost of return shipping PayPal created a program called Return Shipping on Us that reimburses your return shipping costs. Please review the terms and conditions (on PayPal account) of the program to see if you're eligible.

    Tip:

    Before you create your return shipping label, ask the seller about return and refund policies.

    If you choose a different shipping company than the seller used, re-enter your address and shipment information. You can create one return label per transaction.

    If you don't see “Return Shipping Label” on the Transaction Details page, you can create your label with PayPal MultiOrder Shipping. Log in to your PayPal account and click “MultiOrder Shipping” under My account tools.

  • All Crescent City Tarot products are hand made with the exception of card decks. It is normal for each product to slightly differ, due to the handmade process. However, if you are unhappy with your purchase, please contact me via email: crescentcitytarot@gmail.com or by clicking “contact me” at the bottom of the page.

    Please state the reason for return/refund in your email.

    ALL OPEN TAROT DECK SALES ARE FINAL

    Product Replacement: Please mail the item(s) back. I will replace the item(s) by mailing new one(s) back to you, upon receiving the original order item(s). You should receive your new item(s) in 7-10 business days. Please see below on how to create a return label via PayPal.

    Product Refund: Please mail the item(s) back. I will provide a full refund via original payment method upon receiving the original order item(s). Please see below on how to create a return label via PayPal. You should receive a full refund within 7-10 business days.

    Creating a Return Label via PayPal:

    You'll be able to print and pay for a domestic or international return shipping label from your PayPal account.

    1. Click Activity near the top of the page.

    2. Click the payment for the item you want to return.

    3. Scroll to the bottom of the Transaction Details page and click the Return Shipping Label link.

    4. Complete the form and click Continue.

    5. Make sure the information is correct and click Pay and Continue. Your PayPal account is charged for the label.

    6. Click Print in the return label pop-up window.

    PayPal will send you and the seller an email with tracking information to confirm that you’re returning the item.

    PayPal understands that shipping an item back to your seller can be expensive. To help with the cost of return shipping PayPal created a program called Return Shipping on Us that reimburses your return shipping costs. Please review the terms and conditions (on PayPal account) of the program to see if you're eligible.

    Tip:

    Before you create your return shipping label, ask the seller about return and refund policies.

    If you choose a different shipping company than the seller used, re-enter your address and shipment information. You can create one return label per transaction.

    If you don't see “Return Shipping Label” on the Transaction Details page, you can create your label with PayPal MultiOrder Shipping. Log in to your PayPal account and click “MultiOrder Shipping” under My account tools.